Granite Zone Privacy Policy

1. General

This privacy policy has been compiled to better serve those who are concerned with how their data  is being used online. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your data in accordance with our website.

When do we collect information?

  1. When you complete forms on our website at www.granitezone.co.uk ( “Website”). This includes where you complete our ‘Get started’, ‘Get a FREE quote’, ‘Order a FREE sample’, ‘GET A QUOTE ( “Footer” ) or ‘Contact’ forms.
  2. Information of your visits to our website to help us build a profile of our users. This data will be aggregated or statistical, which means that we will not be able to identify you individually. 
  3. Whenever a friend has been recommend through our referral scheme.

What information do we collect?

We will collect details such as your name, address, email address and telephone number so we can contact you about the services you have requested and respond to your enquiry;

Location IP and Device type

We may collect information about the type of device you used to contact us, browser type, operating system to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual

Cookies

We may place a cookie on your machine (with an ID) allowing us to track how you use our Site now and in the future. This may be appended with other website behavioural data. This is done to help us improve our website, service and marketing. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  1. To provide you with information about our products or services requested from us;
  2. To ensure that best possible experience;
  3. To contact you for marketing purposes.
  4. To allow you to participate in interactive features of our Website.
All data processing and retention will be made in accordance with law.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Monitoring and recording

In-bound and out-bound calls may be monitored and recorded

Disclosure of personal data to third parties

We may pass your details on to 3rd parties

Withdrawing Consent

If you wish to withdraw your consent for us to keep data about you, please contact us at info@granitezone.co.uk requesting such action and  we will promptly remove you from ALL correspondence and remove any data held about you. You may also ask for us to update or amend your data at any time.
Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below.
Granite Zone Ltd
Unit 2a Edelle Trading Estate Oldham, Lancashire OL9 6QJ
United Kingdom
info@granitezone.co.uk
03300160000